About LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centres and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

About the Venue

Since its opening, Utilita Arena Newcastle quickly established itself as a superb venue and major Northeast landmark, alongside the Tyne Bridge, Angel of the North, and Hadrian's Wall. With capacity to host 11,000+ guests, we have welcomed millions of visitors to concerts, exhibitions, conferences, and world class sporting events.

About the Role

As a Casual Premium/VIP Host, you will deliver exceptional service across our Premium Lounges and Suites, ensuring a luxury guest experience from pre-event set-up to the final guest departure. You will be the face of the arena for our VIP guests, creating an atmosphere of exclusivity, professionalism, and excellence.

Responsibilities

· Ensure Premium Lounges and Suites are immaculately prepared and presented prior to events.

· Provide a professional and personalised welcome for all VIP and hospitality guests.

· Anticipate guest needs, delivering seamless and discreet service throughout events.

· Liaise with catering, bar, and security teams to maintain smooth and exclusive operations.

· Consistently deliver a VIP, 5-star service that exceeds guest expectations and enhances the prestige of the Premium experience.

About you

· Polished, confident, and professional when engaging with VIP and high-profile guests.

· Strong customer service skills, with experience in luxury, hospitality, or live events.

· Exceptional attention to detail with a passion for presentation and guest experience.

· Calm, solutions-focused, and adaptable under pressure.

· A collaborative team player, able to work seamlessly with catering, bar, and event staff.

What We Offer

· Competitive hourly rate.

· Flexible, casual working hours to fit around your lifestyle.

· Bi-weekly pay.

· Work with world-class artists, shows, and sporting events in a prestigious VIP environment.

· Develop skills and experience within a globally recognised venue management group.

Successful applicants will be offered a range of event-driven shifts in advance which will cover weekends, early mornings and late nights.

Inclusive Workplace

We are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.